Phone 1300 729984

Terms & Conditions

By using this site you are agreeing to the terms and conditions

 

All prices are in Australian dollars and include GST.

We reserve the right to change without notice, prices and typographical pricing and information errors.

Occasionally products may become unavailable, or are discontinued without notice, these situations are beyond our control and we take no responsibility for situations that arise due to this.    

Colours shown on this website are representative only. All product colours are reproduced as accurately as possible, however colours may appear slightly different due to computer picture resolution and individual monitor settings.

Dance & Play take no responsibility for variations that may occur in colour, fabric and braids used in products, product images are representative only. To avoid variation Dance & Play recommend when ordered more than 1 costume or tutu they must be ordered as 1 order. If we don’t have stock in store orders may take approx 1-8 weeks to deliver, this may stretch to longer periods during peak times (February-March) & (September-November).

Dance & Play use Australia Post for all shipping and find they give a reliable service, once a parcel is shipped we are no longer in control of its delivery and take no further responsibility for its whereabouts. If you find a parcel hasn't arrived when it should first try to track it with you tracking number at the Australia Post web site, or contact your local Australia Post office and let them know. If you don’t receive it within a reasonable time please contact us on (Ph)1300729984 or email info@danceandplay.com.au. Dance & Play will then lodge paperwork to Australia Post to begin the process of trying to locate the parcel.  

Free Shipping

Dance & Play offer free shipping on orders over $100.00 (excludes Costume Roller bags), where possible these will be sent express post, though large and bulky orders will be sent regular post. If express post is required for a large and bulky order, please contact the store on PH 1300 729984, (additional charges will apply)
Please Note: Free shipping will not apply if items are returned for refund (unless deemed faulty).
Postage charges for exchanged and returned items (unless deemed faulty) must be paid by the customer and are not free, this includes items returned for refund which will be calculated as; the item refunded, less the cost of shipping that had been paid by Dance & Play, please also refer to Returns & Exchanges. 

Please Note:
Business Days are: Monday, Tuesday, Wednesday, Thursday, Friday.
Non Business Days are: Saturday, Sunday and Public Holidays.

Orders placed after 12 noon will be regarded as the following business day due to supplier ordering deadlines.

Dance & Play will not accept orders that require shipping via phone or email, all orders must be placed through the website.

Dance & Play do not sell goods on approval and will not refund for change of mind, click here for  delivery & returns information.

 

Privacy

Dance & Play are committed to protecting your privacy. Any information we collect from customers is for the sole purpose of processing orders. We do not disclose any personal information from customers to third parties.

Member’s information is kept securely and is held to simplify your future purchases.   

We use your information to:

  • Process your order
  • Contact you where necessary in order to process your order
  • Send your order
  • Assist with returns and exchanges
  • Protect you from fraud

 

If you would like more information please contact us at info@danceandplay.com.au